Support
Need a hand with LeadPing?
We're a small team, and we read every email. Reach out and we'll do our best to help.
Email support
For setup questions, bug reports, or feedback, drop us a line. Include your phone model and Android version when reporting a bug — it helps us reproduce the issue quickly.
support@plannedping.comQuick answers before you write
- LeadPing is Android only — we don’t have an iPhone version yet.
- You don’t need an account to use the app. Your leads live on your device.
- LeadPing never sends WhatsApp messages automatically. If you saved a follow-up note, it can be prefilled in WhatsApp — you review and tap Send yourself.
- Any paid features inside the app are billed through Google Play, not through this website.
What to expect
- We read every email and try to respond within a few business days.
- For bug reports, please include your phone model, Android version, and what you were doing when it happened.
- Feature ideas and feedback are welcome — they shape what we build next.
- Email is currently our only support channel. There is no live chat or phone line.